Privacy Policy — bb33 100

bb33 100 collects personal data through several channels: directly from you during registration and account management, automatically through your use of our platform, and occasionally from trusted third-party sources such as payment processors and identity verification partners. The categories of data we collect are described below.

Registration and Account Data

When you create a bb33 100 account, we collect the information you provide, which includes:

• Full legal name (as it appears on your identity document)
• Date of birth (to verify you are aged 18 or above)
• Email address (used for account communications and login)
• Mobile phone number registered in Bangladesh (used for OTP verification)
• Chosen username and encrypted password
• Preferred payment method and associated mobile financial service number (bKash, Nagad, Rocket, Upay) or bank account details
• Residential address (required for full KYC verification)

Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to verify your age, we collect:

• Copies of government-issued identity documents (National Identity Card, passport, or birth registration certificate)
• Proof of address documentation where required
• Facial verification images (selfie or live-check) where required by our KYC provider

Transaction and Financial Data

We maintain records of all financial activity associated with your account, including deposit amounts, withdrawal amounts, payment method references, transaction timestamps, and bonus credits and their associated wagering activity. We do not store full payment card numbers — card-based transactions (where applicable) are handled directly by PCI-DSS compliant payment processors.

Technical and Usage Data

When you access bb33 100, we automatically collect certain technical data, including:

• IP address and approximate geographic location (country/city level)
• Device type, operating system, and browser type and version
• Session duration, pages visited, games played, bet history, and clickstream data
• Cookies and similar tracking technology identifiers (see the Cookies section below)

Communications Data

If you contact our support team, we retain records of the correspondence — including the content of messages, timestamps, and the resolution outcome — to improve our service quality and to comply with our record-keeping obligations.

bb33 100 processes personal data only where a lawful basis exists for doing so. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing your registration data, KYC information, and transaction data is necessary to perform the contract between you and bb33 100 (i.e., to provide you with access to the platform and to fulfil your deposits, bets, and withdrawal requests).
• Legal Obligation: We are required by applicable laws and regulations to collect and retain certain data, including KYC documentation for identity verification, transaction records for anti-money laundering purposes, and self-exclusion records for responsible gaming compliance.
• Legitimate Interests: We process technical and usage data on the basis of our legitimate interest in securing our platform, preventing fraud, improving our services, and conducting analytics. We balance this against your privacy interests and will not process data where our interests are overridden by your rights.
• Consent: Where we rely on consent — such as for marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

bb33 100 does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to maintain its confidentiality and security.

Payment Processors

To process your deposits and withdrawals, bb33 100 shares the minimum necessary transaction data with our payment partners — including bKash, Nagad, Rocket, Upay, and partner banks such as BRAC Bank, City Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank. These parties receive only the transaction reference, amount, and account identifier required to execute the payment. They do not receive your full gaming history or profile data.

KYC and Identity Verification Partners

To fulfil our age and identity verification obligations, we share KYC documents (identity card images, facial verification data) with our trusted identity verification service provider. This provider processes verification on our behalf and is contractually bound by strict data handling requirements. Verification data is not retained by our KYC partner beyond the period required for the verification process.

Game Providers

When you play games provided by third-party studios — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — a session token and player identifier are shared with the game provider's servers to facilitate gameplay. Game providers do not receive your full name, payment details, or contact information. They receive only the session and player identifiers necessary to operate the game session.

Legal and Regulatory Disclosure

bb33 100 will disclose personal data to law enforcement agencies, regulatory bodies, or other authorised third parties where required by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect player safety, or protect the rights and property of bb33 100.

Business Transfers

In the event that bb33 100 undergoes a merger, acquisition, or sale of its assets, player data may be transferred to the acquiring entity. In such circumstances, bb33 100 will notify registered players via email prior to their data being transferred and subject to a new privacy policy.

As a player registered with bb33 100, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link). We will respond to all verified requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data bb33 100 holds about you, along with information about how it is processed and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request that bb33 100 delete your personal data. Please note that this right is not absolute — we may be required to retain certain data by law (such as KYC records and transaction histories). We will inform you of any data we are legally required to retain when processing your erasure request.
• Right to Restriction of Processing: You may request that bb33 100 restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You may also object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.